Our standard method of shipping is always $7.99 CAD, no matter how many accessories you order, or where you are shipping your accessories. If your order total happens to be over $75 CAD (after all promo codes have been applied), your shipping will be free! Our free shipping policy is in effect for orders from all countries. After your order has been successfully placed, please allow 5-7 business days for us to process your order before it ships - we will notify you via email as soon as your order is on its way to you!
With the holidays just around the corner we want to ensure that your accessories are delivered to you in time to enjoy them and to give them to your loved ones. To ensure your order is delivered before Christmas, we suggest placing your order before Monday December 5th, 12pm EST. If you will be placing your order after this date, please contact one of our helpful customer service representatives to discuss shipping options so we can ensure your order is delivered by Christmas!
Returns and Exchanges
If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (returns must be in the state you received them, and in the original packaging) or receive another accessory of your choice that will be shipped to you free of charge. All items you wish to return or exchange must be shipped to our warehouse at your expense. With returns, if you wish to return an item upon receival of it, we will refund whatever shipping costs you paid while placing your order. If you are exchanging your accessory(ies) we will cover the cost of shipping the exchange accessory(ies) to you.
Full refunds and exchanges are given as long as a the request is communicated in under 30 days of you receiving your order. Please note that our return policy does not include rings, which are final sale due to hygienic reasons.
Easy Return and Exchange Process:
Please be advised that if you do ship your return or exchange back without communicating with one of our customer service representatives, we will not be able to process a refund nor an exchange. As the customer, you are responsible for ensuring your return is delivered to our warehouse in the condition it was received it.
If you have any questions regarding our Shipping and Returns Policy, please contact us at email@example.com, or call us at 1-(877)-724-0804. We're available to talk to you 8am-8pm EST, 7 days a week!